Firetalk Features: Members-Only

Members-Only is a paid subscription service that allows broadcasters to request a one-time fee for their ongoing content. It is a great way to create more intimate communities within a larger fanbase and to give specialized attention to the most dedicated fans. If you are interested in becoming a Members-Only broadcaster, please email support@firetalk.com.

Setting Up Stripe

To connect to Stripe, our payments provider, click “Settings” in the account options dropdown (under your account photo in the upper right of the screen). Click the “Channel” tab and scroll down to “Subscription Settings.” You will see three options. Click the circle for “Require users to subscribe to my channel (PAID).” This will give you the “Connect Stripe” button. Create a Stripe account so that you can receive payments without hassle. Click here to learn more about Stripe.Screen Shot 2016-03-31 at 11.35.06 AM

 

Choosing Your Fee

Once you have connected to Stripe, choose your one-time membership fee. When you have decided on your pricing settings, click the “Save” button below to apply the fee to your subscribers.Screen Shot 2016-04-07 at 12.36.44 PM.png
If you would like to change prices after already charging viewers, please contact support@firetalk.com.

What Happens?

When you switch to paid subscription, anyone who is already subscribed to your channel will be asked to reconfirm their subscription and pay your updated fee. Any new subscribers will be directed to a landing page with your channel description and membership price. Be sure to highlight what you are offering, as well as what the fee supports, to encourage people to sign up!Screen Shot 2016-05-24 at 2.12.17 PM

Should you choose to cancel your channel or change your membership fee, you will be responsible for refund and credit requests, which you can manage through Stripe. For assistance or further information, please email support@firetalk.com.


Need help? Have an idea or more questions? Send us feedback or contact support here